Customer Service Representative - Auto Dealership
Quick Apply Full-time 1 day ago Full Job Description We're looking for a full time Customer Support Representative to add to our team.
Don't worry, dealership experience isn't required, we'll teach you everything you need to know! If you enjoy working with people, can work with a computer, and have good writing and communication skills, this position is for you.
We're an award-winning auto dealership, with a genuine commitment to providing excellent customer service.
We strive to make sure that we meet every customer's expectation by giving them helpful and honest assistance in choosing the right vehicle and providing outstanding service in every way.
Our customer reviews are great, and we're determined to keep it that way.
A dealership Customer Support Representative helps customers who contact the dealership online, by telephone, or by text message.
They make sure that customer inquiries are responded to quickly, answer any questions the customer might have, and help them choose a vehicle from the dealership that meets all their needs.
You'll be provided with email templates and phone scripts to use when communicating with customers, but you'll need to be able to personalize them based on your customer.
You'll need to have strong communication skills including solid basic writing ability and be a good listener.
All it takes to do this well is to be courteous, have a positive attitude, be organized, motivated, and have a sincere commitment to helping your customers.
Customer service experience is preferred, and call center experience is a plus.
If you're looking for something that not only pays well and offers great benefits but is also genuinely fun and personally fulfilling, working with people who appreciate and respect their team members, then the next step is to submit your resume.
Our search partner AIT will contact you to ask that you provide us with a short example of your writing via email, and to complete a quick and easy phone skills review.
Job Type:
Full-time Pay:
$35,000.
00 - $50,000.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Defiance, OH 43512:
Reliably commute or planning to relocate before starting work (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Don't worry, dealership experience isn't required, we'll teach you everything you need to know! If you enjoy working with people, can work with a computer, and have good writing and communication skills, this position is for you.
We're an award-winning auto dealership, with a genuine commitment to providing excellent customer service.
We strive to make sure that we meet every customer's expectation by giving them helpful and honest assistance in choosing the right vehicle and providing outstanding service in every way.
Our customer reviews are great, and we're determined to keep it that way.
A dealership Customer Support Representative helps customers who contact the dealership online, by telephone, or by text message.
They make sure that customer inquiries are responded to quickly, answer any questions the customer might have, and help them choose a vehicle from the dealership that meets all their needs.
You'll be provided with email templates and phone scripts to use when communicating with customers, but you'll need to be able to personalize them based on your customer.
You'll need to have strong communication skills including solid basic writing ability and be a good listener.
All it takes to do this well is to be courteous, have a positive attitude, be organized, motivated, and have a sincere commitment to helping your customers.
Customer service experience is preferred, and call center experience is a plus.
If you're looking for something that not only pays well and offers great benefits but is also genuinely fun and personally fulfilling, working with people who appreciate and respect their team members, then the next step is to submit your resume.
Our search partner AIT will contact you to ask that you provide us with a short example of your writing via email, and to complete a quick and easy phone skills review.
Job Type:
Full-time Pay:
$35,000.
00 - $50,000.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Defiance, OH 43512:
Reliably commute or planning to relocate before starting work (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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